I'm Jenna! The girl behind in the details, darling! I am a former Operations Manager turned Online Business Manager + Client Experience Manager and I am so happy you're here.
I approach every day with the goal of leaving things better than I found them. There is no mile I wouldn’t go to add extra personal touches. I am passionate about assisting others + strive to make their lives run smoothly + efficiently. I take pride in executing details no matter the size + in being one step ahead.
I am a lover of details, efficiency, + snail mail. I am old-soul at heart. I live in Charlotte, North Carolina with my husband Jack + two pups, Leo + Finn.
Online Business Manager - Your business sidekick! I assist by making your every day tasks more manageable so you can focus on the other aspects of your business. This is different for every business + I work with you to identify your needs + create a plan designed specifically for you. Packages are full-time, part-time, + custom. Please note, I am currently at capacity for all clients at this time. Contact me if you would like to join my waitlist!
Client Experience Management - Combining the importance for the tactical + heartfelt, we work together to create a system that works best for you + your brand. Think creating canned emails, workflows, + forms within your CRM to introduce +/or fully implement automation. This also includes custom branded documents to set the tone along with making a plan for client gifting. This is all with the end goal of serving your clients better + saving you precious time! Please note, I am currently taking bookings beginning in July. I would love to hear from you!