I'm Jenna! The girl behind in the details, darling! I am a former Operations Manager turned Online Business Manager + Client Experience Manager and I am so happy you're here.

I approach every day with the goal of leaving things better than I found them. There is no mile I wouldn’t go to add extra personal touches. I am passionate about assisting others + strive to make their lives run smoothly + efficiently. I take pride in executing details no matter the size + in being one step ahead.

I am a lover of details, efficiency, + snail mail. I am old-soul at heart. I live in Charlotte, North Carolina with my husband Jack + two pups, Leo + Finn.



Online Business Manager - Your business sidekick! I assist by making your every day tasks more manageable so you can focus on the other aspects of your business. This is different for every business + I work with you to identify your needs + create a plan designed specifically for you. Packages are full-time, part-time, + custom. Please note, I am currently at capacity for all clients at this time. Contact me if you would like to join my waitlist!

Client Experience Management - Combining the importance for the tactical + heartfelt, we work together to create a system that works best for you + your brand. Think creating canned emails, workflows, + forms within your CRM to introduce +/or fully implement automation.  This also includes custom branded documents to set the tone along with making a plan for client gifting. This is all with the end goal of serving your clients better + saving you precious time! Please note, I am currently taking bookings beginning in July. I would love to hear from you! 

fun facts!

go back


family girl, entrepreneur, donut lover, old soul, francophile

i work best

in a cute coffee shop

with an

oat milk latte

and often have

an open notebook next to me or a pup on my lap!

fact 01

I am an ISFJ-T, an enneagram 2, + my top strengths are positivity, developer, relator, discipline, empathy. 

fact 02

I previously worked as an Operations Manager in the travel industry. That industry still holds near + dear to my heart with many of my clients I serve are travel professionals. 

fact 03

I have an award name on my behalf for positivity + awarded annually at my alma mater called the "Anastos Attitude Award".

julia Fay

Jenna has an eye for detail and going beyond the original task you ask her to do. Having such an empathetic + dedicated VA makes outsourcing the least bit scary and all the more fun. 

Jenna takes pride in the work she does and is thoughtful every step of the way. She has a vision for what things can be and helps you bring it to life.


How can I ever express my gratitude for what Jenna has done and brought to my business. She is thoughtful, professional, efficient and a serious GOD SEND. I owe Jenna a lot of what has made my business grow over 30% each year. You Need a Jenna in Your Life.


I trust Jenna with all aspects of my business and she has such an eye for detail and special touches that take my customer experience to the next level. It literally has been the biggest blessing, and I couldn't imagine not having Jenna as part of my team.


connect with jenna here